Region: DE US EU

"Oops! We were unable to start a game for you" - PC/Mac

Written by

Following an update to the game this morning, can I ask anyone who has been experiencing this message to try again now, and let us know if you're still seeing this error message?

Thanks in advance.

Let me know how I'm doing!

Hello everyone,

The issue related to this message should now be fixed on PC/Mac.

If you're still seeing this issue, please do check through the steps here.

Please also reply with your output_log.txt file, which can be found in your Hearthstone / Hearthstone_Data directory.

If you're having this problem on a mobile device, please see this sticky instead.

How's my driving? Let me know!